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Friday, September 21, 2007
Best Customer Support Response Ever
Background – Slysoft writes software that allows people to rip DVD movies to files that can be stored on iPods or other devices. People have been pushing them for zune support for a long time. They finally released something, but there’s some bugs. People have been whining in the forum about the product.The developer replied as follows:
Originally Posted by robbieh - we were really hoping for clonedvd mobile to do this all in one step. slysoft team basically waisted their time. it took so long to announce zune support. and look..you guys didnt even get it right.
Yeah, we're a bunch of pretty stupid trolls, actually...
Dear diary...
today learned lots.
Neighbor helped tie my shoes.
First time feed myself. Must remember: fork in mouth not in eye.
People ask for Zune support. Had no plan, let hammer drop on keyboard. Was delighted - so many beautiful characters appeared on big screen. Decided to make release. Made side note: "what is Zune-thing?"
Tomorrow will make rocket navigation software for NASA. Very complicated. Might need bigger hammer...
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