Working as a GP Consultant, I occasionally run into a situation where a client doesn’t remember their System Password for GP. You know, the one that let’s you add users, change company information, the admin level tasks in GP.
The only supported solution is to contact MBS Support, who will walk you thru a process to gather information to send them.
There’s an easier way. Run the following script in SQL to reset the system password to blank. You can then go back into Setup and set it to whatever you want.
update DYNAMICS.dbo.SY02400
set PASSWORD = 0x00202020202020202020202020202020
WHERE DMYPWDID = 1
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